Our Guarantees

100% Service Guarantee

Tallahassee Cremation by Lifesong is committed to service beyond expectation before, during and after the service. We guarantee that if you are not 100% satisfied with any aspect of our service, we will make every effort to correct the situation. If we cannot correct it to your satisfaction, you will not be charged for that particular service item.

No Hidden Fee Guarantee

Funeral and Cremation costs can be very confusing. Often times other funeral & cremation providers will quote what seems like a low price. But, they actually do not give you the complete costs, and there will be hidden add-on charges after you have chosen to utilize their services. We have made it easier to understand our costs by creating our “No Hidden Fee Guarantee” package plans.

We guarantee that the price we give you over the phone or you see on this site will be the price you will pay.

Cash advance items and cemetery expenses are not included. What some funeral homes fail to disclose are the additional fees that may be necessary. These include cemetery expenses, obituaries, honorariums (clergy, musicians, soloists, altar servers), catering, sales tax, etc. We will be more than happy to email you a quote so that you will have an estimate that is as accurate as possible.

My wife, Jodye, and I recently found Lifesong Funeral Home through Big Bend Hospice, after our beloved father (father-in-law and husband) passed away. After meeting Tholley we knew instantly we could trust and depend on him and his wife, Sarah. They were very professional and compassionate, taking care of everything for us during this difficult time. We gladly recommend their funeral services to others when the time arises.
Dan Clark
Lifesong was temendously professional when my Mother passed in the beginning of June. Tholley Taylor (Funeral Director) helped us through the process of formatting the ceremony the way our family wanted. He followed up with us about some of the administrative issues after and made sure we had all the paperwork we needed to move forward. If you want a true professional's help through a difficult time, go with Tholley Taylor and Lifesong.
Winston Maxwell
I would highly recommend using Lifesong Funerals and Cremations. The entire staff was incredibly kind and compassionate.
Ann Penson
My Mother passed away in March 2018. Big Bend Hospice gave us several options and we without hesitation chose Lifesong Funeral Home. Tholley and Sarah were absolutely wonderful. They treated my family so gently and compassionately during a very sad and difficult time. They were very helpful and were non stop attentive to all of our needs. Their vast knowledge earned our trust and helped us to make informed decisions. We will be forever grateful for their help during a difficult time.
Colleen Hosford
Thank you for your exceptional caring and assistance after the loss of my sister. You and your wonderful compassionate staff worked with our family at a difficult time. We all appreciate the extra time we were given in our visit, it will always be remembered.
Doris Richter
Thank you so much for all that you did during my Grandfather's passing, my family and I are forever grateful.
Chassidy Rankin
I cannot say enough good things about Lifesong in Quincy. Truly amazing people and service! In my 38 years in Tallahassee, this small family-owned business outranks any other, hands down. You won't regret their service and openness to all. Affordable compared to all others!
Cher Sawyer
Everyone was very compassionate and caring at a time when I really needed their help. They are amazing people and genuinely care. Thanks again, Tholley.
Carol L.
When my mother passed away more quickly than anticipated I was left with some difficult decisions to make during this very trying time. I didn't know who to turn to in order to fulfill my Mom's final wishes concerning her funeral arrangements. Lifesong was one of the recommendations I received. Immediately I was drawn to the name of company and gave them a call, and I am so glad that I did. They were prompt, professional and wasted no time starting the process even though it was the day before Thanksgiving. Tholly met with us the next morning help finalize all necessary arrangements. I noticed right away he was genuine, kind and caring which meant a lot to me especially since I was still very emotional. He listened to my questions, honored my requests and was very attentive. Tholly then clearly explained everything and didn't try to up sell me any unsolicited extras. An added bonus is that they are reasonably priced. Throughout the process until the final cremation and delivery of the remains Lifesong kept us informed. Also I loved the website feature where I was able to post my Mom's obituary and pictures. I can't compliment Tholly and Lifesong enough for such a job well done. I highly recommend their funeral services and I'm so pleased and fortunate that they were recommended to me. Thank you Tholly, Lifesong is a God-send. Monica Thomas
Monica and Edward Thomas
I am grateful to Sarah and Tholley Taylor at Lifesong for their kind, yet knowledgeable, planning and handling of my mother’s funeral. They were with us from the beginning to the end and were always willing to answer our questions. Lifesong’s prices were extremely reasonable, especially for the personal attention we were given. Thank you, Sarah and Tholley, for making a difficult time easier for us. Allison Hankinson
Allison Hankinson
When my father, Dr. William Smith, Jr., passed away in May, my brother strongly suggested that we use use Lifesong. From the moment I met Tholley Taylor, I knew that we were in good hands for making arrangements for my Dad's service and burial. Tholley and his wife and office team are all a very compassionate group of folks who certainly make a difficult time in your life seem a lot easier. Tholley very calmly and sympathetically helped us organize our thoughts through all of the details of the planning process just as if we were his own family. This was very comforting and the two services we planned ran very smoothly. Lifesong treats you like you are "family" and not just "another funeral to prepare for". They were always available to answer any questions we had as we were making plans. Thank you Tholley and Sarah for providing excellent service and care for us! I would/will recommend Lifesong to anyone during their tiime of need.
Ann Burgess
Exceptional customer service from Tholley Taylor and his staff making a tragic experience bearable from the moment Lifesong took over arrangements. They were empathetic down to every minute detail, making the awkward ordeal of shipping the remains manageable. A year later I needed help with the death certificate and they gladly helped me with no questions asked. Thank you Tholley and Lifesong staff for your extraordinary customer service.
Maria Woodward
Lifesong Funeral Service was an incredible help to our family in the days following the passing of our wife, mother, mother-in-law, aunt, grandmother, friend. The thoroughness and thoughtfulness that Tholley and Sarah exercised in every aspect of their service to us and our departed loved one recommend them to be a credit to their profession. They blend youthful encouragement and hope together with a confidence and care in every detail that one might associate with professionals much older, with more years of experience. Saying goodbye to those we love is an unavoidable and often difficult part of life, but Lifesong helped us to navigate this difficult time with grace and gratitude. Thank you, Lifesong!
Chris McCarnan, the Ludlow and McCarnan families
Lifesong and Tholley have been wonderful to our family. We recently faced the trauma of a family member's unexpected passing and Tholley helped us through the process all the way. Lifesong has an acute understanding of family needs and feelings. We strongly recommend Lifesong to families with these needs.
Larry Kennedy
Lifesong far exceeded my expectations, from beginning to end. This is a trustworthy, dependable and first class company. During the most difficult time of my life, Lifesong was very attentive and sensitive to all my various needs, whether financial, emotional, or time and schedule. Tholley, Sarah, Erica and the staff listened carefully, then went far beyond their usual duties. They were always patient to answer questions and provide assistance with requests that sometimes entailed more attention or time. Lifesong provided everything, and more, that I would have hoped for. And more importantly, they did it in a caring, personal, and genuine manner. Lifesong is an outstanding funeral service company, and I highly recommend them.
Greg Watterson
The experience my family had with Lifesong Funeral Home and Tholley Taylor was wonderful. Before my mother died, I knew we were going to use Lifesong but I had done no preplanning. When I first spoke with Tholley he put me at ease and I knew he was going to take care of details I hadn't thought about. He made the contacts to the newspapers and sent what we wanted to each one. My mother died right before a holiday and Tholley was so accurate on timing and when we could expect to get her ashes (which enabled me to plan her memorial service in another state). Having someone so kind, compassionate and knowledgeable is such a huge comfort at a time when you feel like you are standing alone. Tholley, thank you for your guidance and support at such a difficult time.
Melanie Tudor
I just wanted to thank you again for the outstanding customer service you have provided. I had to make affordable arrangements for a family member from across the country. This was an unexpected expense and I had a tight budget which is why I initially contacted Lifesong. In now way does their price reflect the service they provide.... I received absolutely outstanding customer service, and I wish I could rate this review with 10 stars! I was dealing with another local... Read more
Linda Larson
"I want to thank you so much for being able to help me through the passing of my friend. It seems others often only get the business part done, and that's it. Though through it all, I do appreciate your kindness and your staff for making this time easier to get through. I told my son that it is my wish to come to you when my time ends here on Earth. I feel that I will be in good hands."
Linda Williams
Sarah, Thank you so much for the delicious cookies you made for us. We couldn't do what we do here at the Senior Center without your wonderful support. Good Luck! Sincerely, Lisa Covert
Senior Center & Foundation
Tholley, there will never be enough words to thank you for what you did for me.
Beverly Karmanos